Do I Qualify?

The Clinic provides low cost eye care to eligible Victorian’s.  To attend one of the ACO Clinic’s you must meet one of the eligibility requirements as outlined below.

 

Pensioner Concession Card

You are a permanent resident of Victoria and hold a Pensioner Concession Card in your own name.  Dependents under the age of 18 listed on your card are also eligible to attend the Clinic.

 

Pensioner Concession Card holders are eligible to access all services provided by the ACO Clinic, as appropriate.

 

Medicare covers the costs of most optometry consultations.  The Clinic bulk bills consultation fees, so normally no consultation fee is payable by the patient.  If glasses or contact lenses are clinically necessary, the may be provided at a subsidised rate to Pensioner Concession Card holders.  Dependent children under the age of 18 listed on your card can be seen in our Children’s Clinic.

Location:     Carlton, Braybrook, Broadmeadows, Doveton-Hallam, East Preston, Frankston.

Health Care Card

You are a permanent resident of Victoria and are the holder of or are listed on a Health Care Card.

 

Health Care Card holders are eligible to access all services provided by the Clinic, as appropriate.

 

Medicare covers the costs of most optometry consultations.  The Clinic bulk bills consultation fees, so normally no consultation fee is payable by the patient.  If glasses or contact lenses are clinically necessary, the may be provided at a subsidised rate to Health Care Card holders who have held the card continuously for at least six months.  Dependent children under the age of 18 listed on your card can be seen in our Children’s Clinic.

Location:     Carlton, Braybrook, Broadmeadows, Doveton-Hallam, East Preston, Frankston.

Department of Veteran Affairs

If you hold a Department of Veterans’ Affairs (DVA) Gold or White Card in your own name, you are welcome to attend the ACO Clinic.

 

Department of Veterans’ Affairs Gold or White Card holders are eligible to access all services provided by the Clinic, as appropriate.

 

Medicare covers the costs of most optometry consultations.  The Clinic bulk bills consultation fees, so normally no consultation fee is payable by the patient.  If you hold a Gold Department of Veterans Affairs card and meet the Department’s requirement for the provision of glasses, the Clinic can provide glasses under current arrangements with DVA.

Location:     Carlton, Braybrook, Broadmeadows, Doveton-Hallam, East Preston, Frankston.

Children

All children under the age of 18, who reside in Victoria, are welcome to attend the ACO Clinic in Carlton.   

 

For children to be seen at other Clinic locations, they must be listed on a Health Care Card.  If the child is covered by a Health Care Card, glasses may be prescribed at a subsidised rate.

 

The Clinic provides primary care through it’s children’s clinic which is staffed by optometrists and optometry students under the supervision of registered optometrists.  Staff are experienced in the diagnosis and treatment of children’s ocular conditions.

Location:     Carlton, Braybrook*, Broadmeadows*, Doveton-Hallam*, East Preston*, Frankston*.

 

The Carlton Children’s Clinic offers an extended range of specialist paediatric services.

 

*Children under 18 must be listed on a Health Care Card to be seen at one of these clinics

Specialist Referral

The ACO Clinic operates specialist optometry services designed to provide second opinions and specialised assessment and management of patients.  You can be referred directly to a specialist clinic from the ACO General Clinic, as well as from private optometrists, medical practitioners and other health care providers.

 

Location:     Carlton
Low Vision Clinic

If you have been assessed as having low vision, you are eligible to attend one of the Low Vision clinics run by Vision Australia, in association with the Australian College of Optometry.

 

A letter of referral from your ophthalmologist or optometrist is required.

 

For further information, please refer to the low vision services information.

Location:     There are multiple Low Vision Clinics operating in metropolitan and country Victoria. These clinics are operated by Vision Australia.  

Aboriginal and Torres Strait Islander

Any person who identifies as part of an Aboriginal or Torres Strait Islander community is welcome to attend any of the ACO services and access the Victorian Aboriginal Subsidy Scheme.  There is no requirement to hold a Pensioner Concession Card or Health Care Card. 

Location:      Victorian Aboriginal Health Service (VAHS) 186 Nicholson St, Fitzroy

 

Also: Carlton, Braybrook, Broadmeadows, Doveton-Hallam, East Preston, Frankston

See Eyecare in Rural Victoria for rural locations. 

Refugees and Asylum Seekers

If you are a refugee, you may be referred to the ACO Clinic by a welfare or social support agency.  Your refugee status needs to be confirmed by a letter from such an agency.  A Medicare card is not required if you have a letter confirming your refugee status.  

 

If you have a Pensioner Concession Card or Health Care Card you will eligible to attend without a letter confirming your status. 

 

If you have a Medicare card, Medicare covers the costs of most optometry consultations.  The Clinic bulk bills consultation fees, so normally no consultation fee is payable by the patient.  If glasses are clinically necessary, they may be provided at a subsidised rare.

 

There are interpreter services available for refugees if required.  You will be put on a waiting list for an interpreter service and be contacted once an appointment can be confirmed.  Please note that there are longer waiting lists for interpreter services.

Location:     Carlton, Braybrook, Broadmeadows, Doveton-Hallam, East Preston, Frankston.

Full Time Students

You are a full time secondary or tertiary student.  Tertiary students are required to present their student card at the time of the appointment.

 

Medicare covers the costs of most optometry consultations.  The Clinic bulk bills consultation fees, so normally no consultation fee is payable by the patient.  Glasses and contact lenses are supplied at reasonable cost to all students.  If you have a Health Care Card, you may be eligible for further subsidy.

Location:     Carlton

University of Melbourne staff If you are a staff member of the University of Melbourne, you are welcome to attend the ACO Clinic.  A staff card needs to be presented at the time of your appointment

Location:     Carlton