Metropolitan Melbourne is currently under Stage 4 restrictions. In keeping with these restrictions our clinics are open for essential and emergency eye care services only.
We care about the health of our patients and our staff. We have limited appointments available for essential and emergency care only, as part of our commitment to stop the spread of COVID-19.
Please call our clinic on 9349 7455 to discuss your eye care needs. We will determine if you need to be seen face to face at this time or if your appointment should be deferred until a later date.
If you have received an appointment notice, please speak to one of our team on 03 9349 7455.
Please do not attend for non-essential or routine care. If you are unsure, please call us 03 9349 7455.
If you are unwell, have been overseas or have potential COVID-19 symptoms we ask you to stay home and reschedule any appointment for a future date when you are well.
When you arrive at one of our clinics, please note that you are required to:
- – sanitise your hands
- – wear a face mask
- – answer the standard COVID-19 screening questions
- – have your temperature checked by a member of our staff using a non-contact infrared thermometers
If you are not willing to answer the questions or have your temperature checked, we will not conduct your eye test and you will be required to leave the building straightaway.
Wearing of face masks is now mandatory is Melbourne. Patients are required to wear a surgical face mask rather than a cloth mask and this will be supplied to you when you arrive.
On proceeding to reception, you will notice that a perspex barrier screen is in place at the desk, protecting both you and our receptionists. Please do not try to talk around the screen – just stand in front of it and our staff will be able to hear you.
Our waiting rooms have been rearranged to ensure social distancing is maintained. The waiting room is also being cleaned regularly throughout the day.
Social distancing floor stickers also remind our patients of the need to maintain 1.5m between you and other people.
Information updated 5 August 2020