Australian College of Optometry | Parchive - Australian College of Optometry

ACO News publications
2022

Collaborative eye care pilot could help save the sight of some of Australia’s most vulnerable

Introducing ACO Council President Sophie Koh

Wyndham Eye Care selected as award finalist

ACO Awards 2022

Vale John Nathan OAM

Pete Haydon commences his role as ACO's new CEO

Certificate programs

Find out more about our certificate courses

I would like to receive more information about the following courses

Advanced Certificate in Children’s Vision

Advanced Certificate in Glaucoma

Certificate in Advanced Contact Lenses

Certificate in Ocular Therapeutics

Certificate in Public Health Eye Care

Ask us a question:

Would you like to be contacted about ACO membership:

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Contact lenses macro close up. Man holding lens on finger. Customer, patient or eye doctor, oculist or optician in clinic. Myopia, eye sight or optometry concept.

Submit your details to download a free brochure

Submit your details to download a free brochure

Patient Feedback

Your feedback is important to us. It lets us know when we are doing things right, but more importantly, helps us to identify where we could do things better. If you wish to provide feedback you can do so through our online feedback form or you can contact is directly.

Name of person providing feedback (optional)

Type of feedback (please tick)

General feedback

Compliment

Complaint

Details of feedback

Date of service or activity (if known)

If you have a complaint, do you want to be contacted further about this?

YesNo

Emailmail

Are you a (please tick)

PatientCarer / RelativeCommunity memberAgency

Where was the service provided ?

CarltonBraybrookBroadmeadowsDandenongWyndham

East ReservoirElizabeth (SA)FrankstonVAHSKnox

What happens next?

Compliments and suggestion will be forwarded to the relevant staff members. If your feedback is
a complaint and you have nominated to be contacted, you will receive a response from the
Australian College of Optometry within 4 to 6 weeks. The information contained on this form will be kept confidential. The personal information will not be used for anything other than the specific purpose for which you supply it.

If you are not satisfied with the outcome of your complaint to the ACO, it is your right to make a
complaint to the Health Complaints Commissioner. The Commissioner is an independent statutory
authority established to receive complaints regarding health service providers in Victoria. For
further details contact 1300 582 113 or visit https://www.hcc.vic.gov.au In South Australia,
complaints should be directed to the Health and Community Services Complaints Commissioner https://www.hcscc.sa.gov.au

Refer a patient

Patient referrals

Elizabeth Eye Care welcomes referrals from health practitioners, optometrists and ophthalmologists as well as other professionals.

Optometrists are more than welcome to refer patients to Elizabeth Eye care for assessment and management of eye conditions with our specialised equipment. You will receive a written report after the consultation.

How to refer a patient

Use our online referral form below
Optometry and ophthalmology referrals are welcome via Oculo
Upload your referral below
Fax or mail your referral to us

Health Care CardPensioner Concession CardDVA

Aboriginal / Torres Strait IslanderRefugee / asylum seeker

Will the patient require an interpreter?

YesNo

Clinic location

BraybrookBroadmeadowsCarltonDandenong

East ReservoirElizabeth (SA)FrankstonVAHS

Clinic they are referring to

Primary eye careChildren's clinicLow visionUnsure

Clinical information

Relevant ocular history / Findings (if relevant / available)

CataractGlaucomaMacular degenerationAmblyopiaStabismus

Visual aculity (if known)

R6/

L6/

Current prescription (if known)

Under ophthalmologist care

YesNo

If yes, who is the practitioner?